Moneysworth wins Best Small Protection Advice Firm 2023! Learn more

Skip to main content Accessibility icon Accessibility

News & Views

Here at Moneysworth, we might claim that “our specialist service has helped people with health conditions to find life insurance and other protection insurance.” When we look at the superb feedback clients with health conditions have given us, it’s easy to see just how we have managed to provide real solutions to real problems faced by individual clients.

Many of these people tell us about the difficulties they experienced obtaining cover, prior to contacting Moneysworth. Others mention that they had tried to get other brokers to help them, without success.

“After searching for life insurance with a heart condition, I came to the conclusion that no company would cover me, or the ones that would wanted to charge me a fortune. I decided to give it one last chance through Moneysworth to see if they could locate a policy that wouldn’t cost as much as a mortgage payment. After sending my initial inquiry, I was contacted by the most helpful protection consultant, Joanne Hallsworth. Joanne spent time with me to truly understand my needs and conditions. She then collaborated with Paul Rushton and came back with not only a cover that matched my needs perfectly but also a realistic price. While we all hope to never use life insurance, having a medical condition adds extra worry in case something happens and you want to ensure your family is supported.”

“Fantastic service. First contacted Moneysworth in 2022 to arrange life insurance with an underlying heart condition, after I’d been declined by a major provider. They were really informative, and talked through all the options available to best suit my family. They were then incredibly patient and professional when an unexpected health issue changed my circumstance. When I got back in touch in late 2023, they worked through several providers and managed to secure cover for me. A huge weight off my and my partner’s mind. Thanks so much to Jo and the wider team for persevering and all the help and advice.”

“The service was excellent. My case was a bit more complex than the standard life insurance case as I have a disability but I wanted to make sure I got insurance to protect my family. Malcolm supported me in this over a long period of time and was very helpful given I’d previously had a very bad experience with insurance. Malcolm didn’t give up and supported both myself and my partner in getting the right insurance we needed. He was absolutely amazing and I don’t think I’d have gone through with the process without him.”

“Perfect. They were incredibly patient and really listened to me with what I was after. They did not discriminate me at all for my mental or physical health and made sure I got the best deal possible.”

“Simple, efficient service by friendly people. Got me life cover when I had very difficult medical conditions.”

“Seamless great provider for Life Insurance, approachable understandable and knowledgeable staff who found the right insurer and product for me where other insurance companies refused cover. Took a few days from enquiry to finding and agreeing a provider and cover starting.”

We have had some major successes obtaining cover for clients with what appeared to be fairly serious health conditions. So if you’ve been struggling to get life insurance, critical illness insurance and income protection insurance, then contact Moneysworth today.

Cover Excellence Awards


Moneysworth is delighted to have been shortlisted once again in three categories at the 2024 COVER Magazine Excellence Awards.

These awards recognise the very best firms across the UK insurance sector. We have been shortlisted in the same categories as last year:

  • Small Intermediary of the Year category
  • Outstanding Client Engagement
  • Outstanding Specialist Intermediary

We won the Small Intermediary award last year and are looking to make it three wins in five years in this category, and four wins in six years if you count our 2019 victory in the Specialist Intermediary category.

Our nomination in the Specialist Intermediary category reflects the specialist service we provide to clients who may find it difficult to obtain life insurance, critical illness insurance or income protection insurance elsewhere.

We were also delighted to be shortlisted for the Client Engagement award once again, as this reflects how we always put the clients; interests first, something which is more important than ever following the introduction of Consumer Duty last year.

We were also delighted to receive this endorsement as further recognition of the positive outcomes our clients receive, which complements the superb feedback they give us on a regular basis. We were also delighted to receive the Feefo Platinum Service Award earlier this year.

https://www.moneysworth.co.uk/blog/wp-content/uploads/2024/06/HPA24_yellow-strip-black-text-1-300x264-1.jpg

We have also been named in the final shortlist in two categories at the Health & Protection Awards:

  • Best Small Protection Advice Firm 
  • Best Individual Protection Advice Firm

We were fortunate to win one of these awards in 2023 and hope for further success at the ceremony in October.

Health & Protection is a leading publication for intermediaries, consultants and brokers in the world of healthcare, protection and financial advice.

Above all, these successes are testament to the efforts of our directors, advisers and administrators, and a fantastic acknowledgement of the quality of service we provide to our clients.

Find out more about what we can offer

Both our clients and the industry experts have recognised that we offer the highest levels of advice and customer service, so if you are a consumer seeking life insurancecritical illness insurance or income protection insuranceget in touch with us today. If you work for a financial services firm, then you can rest assured that your clients will be in safe hands if you introduce them to Moneysworth, so please contact us to find out more about what we can offer.

A recent survey from insurance provider Exeter Friendly shows that 80% of employed people in the UK – equivalent to around 26 million people – prefer to receive professional financial advice before taking out protection products such as life insurance, critical illness insurance or income protection insurance.

Here at Moneysworth, we are well placed to service this demand for advice in this area. Advising on life insurance and other forms of protection is all we do, so we really are experts in this area. Our recent awards successes illustrate that you really will be in safe hands if you approach Moneysworth.

We promise to search the whole of the market to ensure we find the very best product for your needs and your individual circumstances, no matter how complex these might be. 

We can advise you on:

  • The amount of life cover you need
  • How long this cover should last
  • Which product and provider is the best for your individual circumstances
  • How you can make sure that the policy proceeds go to your intended beneficiaries, should the worst happen

We regularly obtain competitively priced life and health insurance for clients with medical conditions, and we can also find life insurance for people who reside outside of the UK.

We don’t charge a fee for our advice either.

If you are a consumer who is interested in exploring this area, contact us today to see how we can help. 

If you work for a financial services firm and have clients with needs in this area, then you can rest assured that your clients will be well looked after if you introduce them to Moneysworth. Again, please contact us to find out more about what we can offer.

You may be aware of the Consumer Duty, which was introduced by our regulator, the Financial Conduct Authority (FCA), on 31st July 2023.

The Consumer Duty places new obligations on financial services firms to take positive actions to ensure they deliver good outcomes for their clients.

Moneysworth wholeheartedly welcomed the introduction of the Duty. We have always been aware of the importance of treating customers fairly.

We have trained all of our advisers on our expectations of them when servicing clients, and all of our advisers undertake regular ongoing training to ensure they remain up-to-date with developments in our industry. We carry out ongoing internal monitoring of the quality of advice we provide.

We issue Key Facts documents to all clients, which clearly explain:

  • Who regulates us
  • The range of insurers we will consider
  • Whether we will provide advice to you
  • How we are remunerated
  • How to complain about our service
  • The cover offered by the Financial Services Compensation Scheme for the services we provide, should we cease trading in the future
  • How we handle personal data

We issue Suitability Letters to clients for each product we arrange, which cover:

  • The type of product purchased
  • The name of the insurer
  • The individual needs we have addressed by arranging the product for you
  • The sum insured – the amount that will be paid out in the event of death or illness
  • The premium that you will need to pay
  • Details of any shortfalls that remain and other needs that we recommend should be addressed 
  • Cancellation rights that apply to the product
  • The implications of not receiving advice (should we deal with you on a non-advised basis, but the vast majority of our clients do receive a fully advised service)
  • An invitation to contact Moneysworth should you require support or guidance in the future, or should your circumstances change

All of our suitability letters also include a link to the Jargon Buster page of our website. We recognise that financial services terminology can sometimes be confusing. While we endeavour to ensure all of our own communications are free from jargon, we have developed this guide to help you understand the terms you might hear being used by an insurance provider, or by anyone else.

August 7th, 2024

Posted In: consumer duty, FCA

Tags: ,

Moneysworth’s director Andrew Wilkinson talks about the adverse impact long NHS waiting times are having on the protection insurance market, and urges the new UK Government to take action. If you’re waiting for treatment, it becomes so much more likely that an insurer will decline an application for life insurance, critical illness or income protection insurance. Sadly, all too many of us are still waiting for increasingly long periods to get the treatment we need.

July 4th, 2024

Posted In: GP, life insurance, NHS

Tags:


Moneysworth is delighted to announce that it has been shortlisted in two categories for the inaugural Consumer Duty Leadership Awards. These are:

  • Consumer Duty Leadership in Insurance (for Moneysworth as a firm)
  • Consumer Duty Champion of the Year (Individual) (for our director Andrew Wilkinson)

The Consumer Duty was introduced by our regulator, the Financial Conduct Authority (FCA), on 31st July 2023. The Duty places new obligations on financial services firms to take positive actions to ensure they deliver good outcomes for their clients. Moneysworth wholeheartedly welcomed the introduction of the Duty and we have always been aware of the importance of treating customers fairly.

In the words of the organisers, “the Awards recognise and celebrate firms that demonstrate exceptional leadership, innovation, and commitment to delivering good outcomes for their customers. Judged by an independent panel of experts, the awards shine a spotlight on leading firms’ efforts and accomplishments in embedding the Consumer Duty and driving positive change within the industry.

We were particularly pleased to have been shortlisted for these awards as there is only one category for all firms from the insurance sector, which includes all of the insurers as well as the brokers arranging the various types of insurance.

Moneysworth has regularly won awards in the past for being the best small protection advice firm in the UK. Whilst we did not take home either of the prizes at the Leadership Awards, we effectively achieved the same level of recognition, as we were the only specialist protection advisory firm on the shortlists. For the Leadership in Insurance award, the other finalists were two product providers and an advisory support firm. Our fellow finalists for the Consumer Duty Champion Awards were two building societies, two investment advisers, a credit union and a trade association.

The Leadership Awards judging panel praised Moneysworth for our “strong focus on customer needs and goals” and “interesting solutions for vulnerable customers.

We were also delighted to receive this endorsement as further recognition of the positive outcomes our clients receive, which complements the superb feedback they give us on a regular basis. We were also delighted to receive the Feefo Platinum Service Award earlier this year.

We have also been named in the final shortlist in two categories at the Health & Protection Awards:

  • Best Small Protection Advice Firm 
  • Best Individual Protection Advice Firm

We were fortunate to win one of these awards in 2023 and hope for further success at the ceremony in October.

Health & Protection is a leading publication for intermediaries, consultants and brokers in the world of healthcare, protection and financial advice.

Above all, these successes are testament to the efforts of our directors, advisers and administrators, and a fantastic acknowledgement of the quality of service we provide to our clients.

Find out more about what we can offer

Both our clients and the industry experts have recognised that we offer the highest levels of advice and customer service, so if you are a consumer seeking life insurancecritical illness insurance or income protection insuranceget in touch with us today. If you work for a financial services firm, then you can rest assured that your clients will be in safe hands if you introduce them to Moneysworth, so please contact us to find out more about what we can offer.